The Australian government’s new Digital Transformation Office (DTO) is a welcome initiative, and builds on a generally strong e-government program of many years standing.
But I’m a little anxious about one plank of the DTO mission: the development of a “Trusted Digital Identity Framework”.
We’ve had several attempts at this sort of thing over many years, and we really need a fresh approach next time around.
I hope we don’t re-hash the same old hopes for “trust” and “identity” as we have for over 15 years. The real issues can be expressed more precisely. How do we get reliable signals about the people and entities we’re trying to deal with online? How do we equip individuals to be able to show relevant signals about themselves, sufficient to get something done online? What are the roles of governments and markets in all this?
Frankly, I loathe the term “Trust Framework”! Trust is hugely distracting if not irrelevant. And we already have frameworks in spades.