Other thoughts on Real Names

I’m going to follow my own advice and not accept the premise of Google’s and Facebook’s Real Names policy that it somehow is good for quality. My main rebuttal of Real Names is that it’s a commercial tactic and not a well grounded worthy social policy.

But here are a few other points I would make if I did want to argue the merits of anonymity – a quality and basic right I honestly thought was unimpeachable!

Much of the case for Real Names riffs on the tired old ‘nothing to hide’ argument. This tough-love kind of view that respectable people should not be precious about privacy tends to be the preserve of middle class, middle aged white men who through accident of birth have never personally experienced persecution, or had grounds to fear it.

I wish more of the privileged captains of the Internet could imagine that expressing one’s political or religious views (for example) brings personal risks to many of the dispossessed or disadvantaged in the world. And as Identity Woman points out, we’re not just talking about resistance fighters in the Middle East but also women in 21st century America who are pilloried for challenging the sexist status quo!

Some have argued that people who fear for their own safety should take their networking offline. That’s an awfully harsh perpetuation of the digital divide. I don’t deny that there are other ways for evil states to track us down online, and that using pseudonyms is no guarantee of safety. The Internet is indeed a risky place for conducting resistance for those who have mortal fears of surveillance. But ask the people who recently rose up on the back of social media if the risks were worth it, and the answer will be yes. Now ask them if the balance changes under a Real Names policy. And who benefits?

Some continue to compare the Internet with a “public square” and suggest there should be no expectation of privacy. In response, I note first of all that the public-private dichotomy is a red herring. Information privacy law is about controlling the flow of Personally Identifiable Information. Most privacy law doesn’t care whether PII has come from the public domain or not: corporations and governments are not allowed to exploit PII harvested without consent.

Let’s remember the standard set piece of spy movies where agents retreat to busy squares to have their most secret conversations. One’s everyday activities in “public” are actually protected in many ways by the nature of the traditional social medium. Our voices don’t carry far, and we can see who we’re talking to. Our disclosures are limited to the people in our vicinity, we can whisper or use body language to obfuscate our messages, there is no retention of our PII, and so on. These protections are shattered by information technologies.

If Google’s and Facebook’s call for the end of anonymity were to extend to public squares, we’d be talking about installing CCTVs, tatooing peoples’ names on their foreheads, recording everyone’s comings and goings, and providing those records to any old private company to make whatever commercial use they see fit.

What about medical social networking, which is one of the next frontiers for patient centric care, especially of mental health. Are patients supposed to use their real names for “transparency” and “integrity”? Of course not, because studies show participation in healthcare in general depends on privacy, and many patients decline to seek treatment if they fear they will be exposed.

Now, Real Names advocates would no doubt seek to make medical OSN a special case, but that would imply an expectation that all healthcare discussions be taken off regular social circles. That’s just not how real life socialising occurs.

There’s a recurring angle that anonymity is somehow unlawful or unscrupulous. This attitude is based more on guesswork than criminology. If there were serious statistics on crime being aided and abetted by anonymity then we could debate this point, but there aren’t. All we have are wild pronouncements like Eugene Kaspersky’s call for an Internet Passport. It seems to me that a great deal of crime is enabled by having too much identity online. It’s ludicrous that I should hand over so much Personal Information to establish my bona fides in silly little transactions, when we all know that data is being hoovered up and used behind our backs by identity thieves.

And the idea that OSNs have crime prevention at heart when they force us to use “real names” is a little disingenuous when their response to bullying, child pornography, paedophilia and so on has for so long been characterised by keeping themselves at a cool distance.

What’s so real about “real names” anyway? It’s not like Google or Facebook they can check them (in fact, when it suited their purposes, the OSNs previously disclaimed any ability to verify names).

But more’s the point, given names are arbitrary. It’s perfectly normal for people growing up to not “identify with” the names their parents picked for them (or indeed to not identity with their parents at all). We all put some distance between our adult selves and our childhoods. A given family name is no more real in any social sense than any other handle we choose for ourselves.