Keynote speech on Human Services delivery
15 Jun 10: Stephen will deliver a keynote in Canberra on June 29 [and handouts now available].
Stephen Wilson will present at the "Human Services Delivery & Payment Reform Summit" in Canberra on Tuesday June 29.
His speech is entitled "When worlds Collide: managing privacy in joined up service & payment environments"
- Exploring the tensions between utility, security and privacy
- What do users really want?
- What do service providers really need?
- Will new technologies like mobile help or hinder?